Legal

Terms of Service

Last updated: January 12, 2026

These Terms of Service ("Terms") govern your access to and use of the website at brendco.com (the "Site") and any related services offered by Brendco Garden & Greenhouse Co. ("Brendco," "we," "us"). By using the Site you agree to these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

You may browse and use the Site for personal, non-commercial purposes. You agree not to (a) use the Site in any way that violates any applicable law, (b) attempt to gain unauthorized access to any portion of the Site, (c) interfere with or disrupt the operation of the Site, or (d) use any automated means to scrape or collect information from the Site without our prior written consent.

2. Intellectual property

All content on the Site — including text, photographs, graphics, logos, and the arrangement thereof — is owned by Brendco Garden & Greenhouse Co. or its licensors and is protected by United States and international copyright law. You may not copy, reproduce, modify, distribute, or create derivative works from any of it without our prior written permission, except that you may print or download single copies for your personal, non-commercial reference.

3. Plants, products, and services

Plant availability, pricing, and varieties shown on the Site are subject to change without notice based on season and supply. Photographs are representative; actual plants vary in size, color, and form. Prices listed on the Site do not include sales tax, delivery, or installation unless explicitly stated.

All design, installation, and landscape supply work is subject to a separate written quote and the terms within it.

4. Plant guarantee

Perennials, shrubs, and trees installed by Brendco's crew are guaranteed for one (1) year from the date of installation against failure due to ordinary growing conditions, provided you follow the watering and care instructions we leave with you. Plants purchased and planted by the customer are guaranteed for thirty (30) days from purchase. Replacement is limited to one replacement per plant; we do not refund labor or installation charges. The guarantee does not cover damage from animals, severe weather, vandalism, or neglect.

5. Payments and refunds

Payment for retail purchases is due at the time of sale. Payment for design and installation work is due per the schedule set out in your written quote. Refunds on plant material are at our discretion and require the plant and receipt within 14 days of purchase. Bulk material (mulch, soil, stone) is non-refundable once delivered.

6. Third-party links and services

The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site.

7. Disclaimer of warranties

The Site is provided "as is" and "as available." To the fullest extent permitted by law, Brendco disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of liability

To the fullest extent permitted by law, Brendco and its owner, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our services. Our total liability for any claim related to the Site is limited to one hundred U.S. dollars (US$100).

9. Indemnification

You agree to indemnify and hold harmless Brendco Garden & Greenhouse Co., its owner, employees, and contractors from any claims, losses, or expenses (including reasonable attorneys' fees) arising out of your breach of these Terms or your misuse of the Site.

10. Governing law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws principles. Any dispute arising under these Terms will be brought exclusively in the state or federal courts located in Ashtabula County, Ohio, and you consent to the jurisdiction of those courts.

11. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date will reflect the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

12. Contact

Questions? Write to help@brendco.com or call 440-599-5066. By mail: Brendco Garden & Greenhouse Co., 2540 Bingamon Road, Conneaut, OH 44030, USA.